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HR guide

New joinee PF enrolment: one link to share

Send this page to every new joinee. It shows what to give you, how to get a UAN, and how to answer Form 11 correctly.

Step 1

Which UAN path is your joinee on?

  1. Share the same UAN

    Never create a new one.

  2. Make sure it is active

    If not, activate it on UMANG with face authentication.

  3. Answer the pension question

    Yes or No is mandatory. Check the passbook.

Step 2

Details to give HR

Exactly as on Aadhaar. Tick them off as they are ready.

Form 11 also asks for self-attested copies of Aadhaar, PAN and bank proof.

Step 3

Form 11: the pension question

Item 7 (earlier PF member) and item 8 (earlier pension member) must each be answered Yes or No. Ask the joinee to check the PF passbook rather than guess.

  1. Open the PF passbook

    Log in with the UAN on the Member passbook page, or use the passbook in UMANG.

  2. Open the earlier account

    Pick the PF account of the previous establishment.

  3. Look at the Pension account

    See whether contributions are available in the Pension account.

What does the passbook show?

Download Form 11

Form 11 as issued by EPFO. The employer keeps the signed form on file.

HR tips

  • Send it early

    Share the link with the offer letter and ask for the UAN before the joining date.

  • Keep Form 11

    Signed, complete and on file for future reference.

  • Register your DSC

    Without it, a previous PF transfer cannot be approved by you and the member has to file Form 13 on paper.

Quick answers
No. Since 1 August 2025 a new UAN is allotted only through face authentication in the UMANG app. Employer-led generation continues for exceptional cases such as international workers and citizens of Nepal and Bhutan.
The OTP goes to the mobile number linked to Aadhaar. If that number is no longer in use, update it at an Aadhaar centre first.
Try again in good light with the face fully visible, and update both apps. If it still fails, let us know.

Sources: PIB press release on UAN generation through UMANG; EPFO circular No. WSU/MemberProfilePt1/E-965649/2025-26/22 dated 30 July 2025; EPFO Form 11; EPFO on YouTube. Last checked 14 October 2026. Screens may change, so follow the on-screen instructions. General guidance, not legal advice.

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