Legal Documentation
Privacy Policy
Effective Date: April 25, 2025 · Last Revised: April 25, 2025
Overview: LEAP Business Solutions ("LEAP," "we," "our," or "us") is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit
www.leapbusiness.in or engage our services.
01
Information We Collect
We collect information in two ways — information you provide directly to us, and information collected automatically when you use our website.
Information You Provide:
- Name, designation, company name, and contact details (phone number, email address)
- Business information such as industry, employee count, and states of operation
- Details shared during consultation calls, audit requests, or service enquiries
- Documents voluntarily submitted for compliance review (e.g., existing filings, certificates)
- Any correspondence or communications you send to us via email or contact forms
Information Collected Automatically:
- IP address, browser type, operating system, and device information
- Pages visited, time spent on pages, and referring URLs
- Cookie identifiers and analytics data (see Section 8)
02
How We Use Your Information
We use the information collected for the following purposes:
- To respond to your enquiries, consultation requests, and service queries
- To conduct the free compliance audit you have requested
- To deliver our contracted services including PF, ESIC, PT, LWF, Payroll, and Labour Law Audit services
- To send compliance reminders, statutory updates, and filing deadline alerts relevant to your business
- To improve our website, services, and user experience based on aggregate analytics
- To send newsletters or promotional content — only with your consent, with an opt-out option in every communication
- To comply with applicable laws, regulations, and government requirements
- To maintain records for internal auditing and quality assurance purposes
03
Legal Basis for Processing
We process your personal data on the following legal grounds under applicable Indian data protection law (including the Digital Personal Data Protection Act, 2023):
- Consent: Where you have expressly consented to the collection and use of your data
- Contractual Necessity: Where processing is necessary to fulfil a service agreement with you
- Legitimate Interests: Where processing is necessary for our legitimate business interests and does not override your rights
- Legal Obligation: Where processing is required to comply with applicable Indian laws and statutory requirements
04
Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website or delivering services (e.g., cloud hosting, email service providers), bound by confidentiality obligations
- Statutory Authorities: Government portals such as EPFO, ESIC, state PT authorities, or LWF boards, strictly for the purpose of filing and compliance on your behalf
- Legal Requirements: When required by law, court order, or government authority
- Business Transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, with prior notice to you
05
Data Security
We implement reasonable technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
- SSL/TLS encryption for data transmitted through our website
- Restricted access to personal data on a need-to-know basis
- Secure storage practices for client documents and statutory records
- Regular review of our data collection, storage, and processing practices
Please Note: No method of data transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
06
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. Specifically:
- Client data relating to statutory filings and compliance records is retained for a minimum of 8 years in accordance with applicable labour law requirements
- Enquiry and contact data is retained for up to 2 years or until the enquiry is resolved
- Marketing-related data is retained until you withdraw consent or opt out
Upon expiry of the retention period, your data is securely deleted or anonymised.
07
Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your data (subject to legal retention obligations)
- Right to Withdraw Consent: Withdraw consent for marketing communications at any time
- Right to Grievance Redressal: Raise a grievance with us regarding processing of your data
To exercise any of these rights, please contact us at support@leapbusiness.in. We will respond within 30 days of receiving your request.
08
Cookies & Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. Types of cookies we use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
- Preference Cookies: Remember your settings and preferences
You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described herein.
09
Third-Party Links
Our website may contain links to third-party websites such as government portals (EPFO, ESIC) or informational resources. We have no control over the content, privacy practices, or policies of these external sites. We encourage you to review their privacy policies before providing any personal information.
10
Children's Privacy
Our services are directed exclusively at businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data of a minor has been submitted to us, we will delete it promptly.
11
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised policy will be posted on this page with an updated "Last Revised" date. We encourage you to review this page periodically.
For material changes, we will notify existing clients via email prior to the change taking effect.
12
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: